D'andria Alston Thomas
About D'andria Alston Thomas
D'andria Alston Thomas is a Customer Success Manager at Rootstock Software, where she has worked since 2023. She has a background in customer success and international relations, with previous roles at Apptio and the University of Lynchburg.
Work at Rootstock Software
D'andria Alston Thomas has been serving as a Customer Success Manager at Rootstock Software since 2023. In this role, she focuses on enhancing customer satisfaction and ensuring successful product implementation. Her responsibilities include managing client relationships and providing support to optimize the use of Rootstock's software solutions.
Previous Experience at Apptio
Prior to her current position, D'andria worked at Apptio as a Customer Success Manager from 2022 to 2023, where she was responsible for fostering customer relationships and driving product adoption. She also held the role of Associate Customer Success Manager at Apptio starting in 2021, accumulating a total of three years of experience in customer success roles within the company.
Education and Expertise
D'andria studied at the University of Lynchburg from 2015 to 2019, where she earned a degree in International Relations with a major in Business Administration and minors in French. This educational background has equipped her with skills in cross-cultural communication and business strategy, which are essential in her customer success roles.
Background in Student Leadership
During her time at the University of Lynchburg, D'andria was actively involved in student leadership. She served as a Resident Assistant from 2016 to 2019, providing support and guidance to fellow students. Additionally, she co-founded the Multicultural Gala, an initiative that ran from 2017 to 2019, aimed at celebrating diversity within the university community.
Internship Experience
In 2018, D'andria completed an internship at the Department of Transportation and Communications in the Office of International Programs. This internship lasted for two months and took place in the Washington D.C. Metro Area, providing her with valuable experience in international relations and program management.