Martin Cloutier
About Martin Cloutier
Martin Cloutier serves as the Director of Professional Services at Rootstock Software, a position he has held since 2023. With over 25 years of experience in professional services, he has held various leadership roles across multiple companies, demonstrating a strong focus on strategy and results.
Work at Rootstock Software
Martin Cloutier has been serving as the Director of Professional Services at Rootstock Software since 2023. In this role, he oversees the professional services division, focusing on delivering high-quality support and solutions to clients. His responsibilities include managing service delivery, ensuring client satisfaction, and leading a team of professionals dedicated to implementing Rootstock's software solutions.
Previous Experience in Professional Services
Prior to joining Rootstock Software, Martin Cloutier held several leadership positions in professional services. He worked at Klient as Vice President of Professional Services from 2021 to 2022 and then transitioned to Vice President of Global Operations until 2023. His experience also includes a tenure at FinancialForce, where he served as Senior Director of North America Professional Services from 2019 to 2021 and as Director of Professional Services from 2017 to 2019.
Career Background
Martin Cloutier has a diverse background in professional services, spanning over 25 years. His career includes roles at notable companies such as IBM, CA Technologies, and Intrawest. At IBM, he was a Senior Managing Consultant from 2002 to 2009. His experience at CA Technologies included positions as Director of Practice Services and Principal of Services Engagement. He also worked at Direct Impact Solutions as a Consulting Project Manager from 2000 to 2002.
Education and Expertise
Martin Cloutier studied at HEC Montréal, where he earned a Bachelor’s degree in Business Administration. His educational background complements his extensive experience in various domains, including SaaS-based ERP solutions, Professional Services Automation (PSA), Project Portfolio Management (PPM), and Financial Management solutions. He is recognized for his strategic focus and results-oriented leadership style.
Leadership and Team Building
Martin Cloutier is recognized as a servant leader with a strong emphasis on building and growing high-performing teams. His leadership approach fosters collaboration and empowers team members to achieve their best. He has a proven track record of running all aspects of a professional services organization, consistently exceeding expectations and targets throughout his career.