Joan Sussman
About Joan Sussman
Joan Sussman serves as the Director of Business Operations at RouteOne, where she has worked since 2013. She has a background in management from Accenture and has held various roles at RouteOne since 2004.
Work at RouteOne
Joan Sussman has held multiple roles at RouteOne since joining the company. She currently serves as the Director of Business Operations, a position she has held since 2013. In this role, she oversees business operations and ensures efficient processes within the organization. Prior to this, she was the Director of Product Development and Operations from 2004 to 2012, where she focused on enhancing product offerings and operational efficiency. Additionally, she has been the Director of IT and Business Customer Strategy since 2012, contributing to the alignment of IT initiatives with business goals.
Previous Experience at Accenture
Before her tenure at RouteOne, Joan Sussman worked at Accenture as a Manager from 1982 to 1992. During her ten years at Accenture, she gained extensive experience in management and consulting, which laid the foundation for her future roles in business operations and strategy.
Education and Expertise
Joan Sussman earned a Bachelor of Science degree from Western Michigan University, where she studied from 1979 to 1980. Her educational background has equipped her with the knowledge and skills necessary for her roles in business operations and strategy. Her expertise spans various aspects of business management, product development, and customer strategy.
Career Timeline
Joan Sussman's career spans several decades, beginning with her education at Western Michigan University. She joined Accenture in 1982, where she worked for ten years. In 2004, she transitioned to RouteOne, where she has held several key positions over the years. Her current role as Director of Business Operations has been ongoing since 2013, and she has also contributed significantly to IT and customer strategy since 2012.