Meng Ying Wong
About Meng Ying Wong
Meng Ying Wong is a Technical Account Manager at RTB House, where she has worked since 2022. She has a background in customer support and research, with previous roles at MessageBird, Bitmain, and A*STAR in Singapore.
Current Role at RTB House
Meng Ying Wong serves as a Technical Account Manager at RTB House, a position she has held since 2022. In this role, she is responsible for managing client accounts and ensuring the successful implementation of advertising solutions. Her expertise in technical support and customer relations contributes to the optimization of client campaigns and satisfaction.
Previous Experience at MessageBird
Prior to her current role, Meng Ying Wong worked at MessageBird as a Support specialist from 2020 to 2021. During her one-year tenure in Singapore, she focused on providing customer support and resolving technical issues for clients, enhancing their experience with the platform.
Background in Customer Support at Bitmain
Meng Ying Wong gained valuable experience as an Aftersales Customer Support representative at Bitmain from 2018 to 2019. Over the course of one year in Singapore, she handled customer inquiries and provided solutions related to aftersales services, contributing to customer retention and satisfaction.
Education in Pharmaceutical Sciences
Meng Ying Wong studied at Temasek Polytechnic, where she earned a Diploma in Pharmaceutical Sciences from 2009 to 2012. This three-year program equipped her with foundational knowledge in the pharmaceutical field, which she later built upon during her studies at Nanyang Technological University Singapore.
Bachelor's Degree in Chemistry and Biological Chemistry
Meng Ying Wong completed her Bachelor's Degree in Chemistry and Biological Chemistry at Nanyang Technological University Singapore from 2012 to 2016. This four-year program provided her with a comprehensive understanding of chemical principles and biological processes, preparing her for various roles in the scientific and technical sectors.