Nick Lai
About Nick Lai
Nick Lai is a Technical Solutions Engineer with extensive experience in technical support and product consultations. He has worked at various companies, including RTB House, Appier, and Test Research, and holds a Master of Science in Brain Science from National Yang Ming University.
Work at RTB House
Nick Lai has been employed at RTB House as a Technical Solutions Engineer since 2020. In this role, he engages in technical and product consultations with client-side developers, addressing their specific needs. He conducts follow-up appointments to ensure successful campaign launches and troubleshoots both internal and external technical issues to maintain smooth operations. His work contributes to the overall effectiveness of the company's solutions in the digital advertising sector.
Previous Experience at Appier
Prior to his current position, Nick Lai worked at Appier in various technical support roles. He served as a Technical Support Engineer from 2017 to 2019, followed by a promotion to Senior Technical Support Engineer from 2019 to 2020. During his time at Appier, he assisted with database management tasks to support Technical Account Managers and engaged in technical consultations to resolve client issues.
Background in Software Engineering
Nick Lai has a background in software engineering, having worked at Test Research, Inc. as a Software Engineer from 2014 to 2017. In this capacity, he developed technical solutions and contributed to software projects, enhancing his skills in programming and technical problem-solving.
Education and Expertise
Nick Lai holds a Master of Science (M.S.) degree in Brain Science from National Yang Ming University, which he completed from 2012 to 2014. He also earned a Bachelor of Science (B.S.) degree in Applied Information Science from Chung Shan Medical University between 2008 and 2012. His educational background, combined with his professional experience, has equipped him with expertise in creating customized scripts and providing tailored solutions for clients.