Richard Grom
About Richard Grom
Richard Grom serves as the Head of Account Management CEEC at RTB House, where he has worked since 2018. He has extensive experience in account management and business development across Central and Eastern Europe.
Work at RTB House
Richard Grom has served as the Head of Account Management CEEC at RTB House since 2018. In this role, he oversees account management operations in the Czech Republic, Slovakia, and Hungary. His responsibilities include building C-level relationships to enhance client retention and satisfaction among key market clients. He has implemented global best practices in account management processes, which have improved efficiency and effectiveness within the team. Prior to his current position, he worked as a Key Account Manager at RTB House from 2013 to 2017.
Education and Expertise
Richard Grom holds a Master's degree in Specialized Sales, Merchandising, and Marketing Operations from Ekonomická univerzita v Bratislave, where he studied from 2011 to 2013. He also earned a Bachelor's degree in commerce and marketing from the same institution, completing his studies from 2008 to 2011. His educational background supports his expertise in account management and business development.
Background
Before joining RTB House, Richard Grom worked as a Business Development Manager at Netquest.sk from 2016 to 2021. He also held a position as a Sales Executive for E-commerce at Gemius GmbH for five months in 2013. His diverse experience in sales and account management has contributed to his current role in overseeing account management in the CEEC region.
Achievements
In his role as Head of Account Management, Richard Grom coordinates expertise building within the account management team, fostering professional growth and knowledge sharing. He organizes optimization processes across internal departments to align with client and internal goals. Additionally, he is responsible for ensuring timely payments from clients, which contributes to the financial stability of the profit center.