Umur Yilmaz
About Umur Yilmaz
Umur Yilmaz serves as the Regional Head of Technical Account Management for DACH, Benelux, and Nordics at RTB House, a position he has held since 2022. He has extensive experience in technical support and solutions, having worked in various roles at RTB House and previously at Thomson Reuters.
Work at RTB House
Umur Yilmaz has been employed at RTB House since 2019, holding various positions that demonstrate his expertise in technical account management and support. He currently serves as the Regional Head of Technical Account Management for the DACH, Benelux, and Nordics regions since 2022. Prior to this role, he was the Team Leader for Technical Support for DACH & Benelux from 2020, and he also worked as a Technical Solutions Specialist for one year. His experience at RTB House reflects a progressive career path within the company.
Previous Experience at Thomson Reuters
Before joining RTB House, Umur Yilmaz worked at Thomson Reuters as a Technical Support Executive from 2010 to 2019. His nine years in this role provided him with extensive experience in technical support and customer service within a global organization. This background has contributed to his skills in managing technical accounts and leading support teams effectively.
Education and Expertise
Umur Yilmaz holds a Master of Science in Computer Science from Virginia Tech, which he completed from 2002 to 2004. He also earned a Bachelor of Science in Computer Engineering from Eastern Mediterranean University from 1998 to 2002. Earlier in his education, he studied Mathematics and Computer Science at TMK, achieving a High School Diploma from 1995 to 1998. His educational background provides a strong foundation for his technical expertise in account management and support.
Career Progression
Umur Yilmaz's career has shown a clear trajectory in technical roles, starting from his position at Thomson Reuters to his current leadership role at RTB House. His initial experience as a Technical Support Executive laid the groundwork for his subsequent roles in technical support and account management. His ability to advance from a Technical Solutions Specialist to Regional Head within a few years highlights his capability in the field.