Vy (V)
About Vy (V)
Vy is a Technical Account Manager at RTB House, specializing in AUNZ and KOR markets. With a background in finance and extensive experience in the MarTech and AdTech industries, Vy has held various roles in companies such as Grab, Lazada Group, and CleverTap.
Current Role at RTB House
The individual currently serves as a Technical Account Manager for the AUNZ and KOR regions at RTB House. This role has been held since 2021, with a focus on managing technical accounts and providing support to clients in Singapore. The position involves leveraging expertise in programmatic technologies to enhance client experiences and optimize advertising solutions.
Previous Experience in Operations and Payments
Prior to the current role, the individual worked at Grab as a Regional Ops Payment Executive from 2016 to 2018 in Malaysia. This position involved managing payment operations and enhancing payment processes. Additionally, a role as a Payment Executive at Lazada Group in 2016 for six months in Ho Chi Minh, Vietnam, contributed to the individual's foundational experience in payment systems.
Experience in Customer Success Management
The individual has experience as a Customer Success Manager at CleverTap, where they worked from 2020 to 2021 in a remote capacity. This role focused on ensuring client satisfaction and success with the company's products, further developing skills in customer engagement and support.
Educational Background in Finance and Banking
The individual earned a Bachelor’s Degree in Finance and Banking from the University of Economics Ho Chi Minh City, completing the program from 2012 to 2016. This academic background provided a solid foundation in financial principles and practices, which supports their professional roles in payment and account management.
Technical Expertise and Skills
The individual possesses expertise in mobile platforms, specifically iOS and Android, and is proficient in REST APIs and web technologies, including HTML, CSS, JavaScript, and HTTP. This technical skill set is complemented by professional experience in the MarTech and AdTech industries, enhancing their ability to navigate complex technical environments.