Ayoub Ouabira
About Ayoub Ouabira
Ayoub Ouabira is an Associate Infrastructure Engineer with six years of experience at Rue Gilt Groupe and Rue La La in Boston, Massachusetts. He specializes in technical support, audio-visual setups, and project management, and has a background in computer systems from Benjamin Franklin Institute of Technology.
Work at Rue Gilt Groupe
Ayoub Ouabira has been employed at Rue Gilt Groupe as an Associate Infrastructure Engineer since 2018. In this role, he manages technical support duties while maintaining a ticketing queue, demonstrating strong organizational skills. His responsibilities include providing support for large presentation audio and visual setups, ensuring seamless execution for users. This position has allowed him to develop a focus on delivering global solutions and enhancing user experience in technology support.
Work at Rue La La
In addition to his role at Rue Gilt Groupe, Ayoub Ouabira has also been working at Rue La La as an Associate Infrastructure Engineer since 2018. His work involves similar responsibilities, including handling audio and visual setups for presentations. This dual role highlights his capability to balance multiple responsibilities in a fast-paced environment.
Education and Expertise
Ayoub Ouabira studied at Benjamin Franklin Institute of Technology, where he earned an Associate degree in Computer Systems from 2010 to 2012. He also attended Framingham State University for one year in 2009 to 2010. His educational background provides a solid foundation for his work in the IT field, particularly in managing projects and creating processes and procedures.
Background in Technical Support
Before his current roles, Ayoub Ouabira worked as a Research Computing Technician at Boston Children's Hospital for six months in 2013. This experience contributed to his technical support skills and understanding of documentation processes. Additionally, he worked at AMC Theatres as a Film Crew member from 2008 to 2013, which provided him with early exposure to team collaboration and operational procedures.
Project Management Experience
Ayoub Ouabira has experience in managing projects within the IT field. He has been involved in creating and modifying processes and procedures, which showcases his ability to enhance operational efficiency. His focus on delivering comprehensive documentation for peers and end users further supports his commitment to facilitating ease of understanding and implementation in technical environments.