Julia Higgins
About Julia Higgins
Julia Higgins is a Customer Service Supervisor at Rue Gilt Groupe, where she utilizes her technical support expertise in the fashion industry. She has a background in Business Management and Visual Arts, having studied at Jefferson Community College and duPont Manual High School.
Work at Rue Gilt Groupe
Julia Higgins has been serving as a Customer Service Supervisor at Rue Gilt Groupe since 2019. In this role, she utilizes her technical support skills to enhance customer interactions and improve service delivery. Her position involves overseeing customer service operations and ensuring that client inquiries are addressed effectively. Julia's experience in the fashion industry allows her to apply her background in business management to meet the needs of customers.
Education and Expertise
Julia Higgins studied at Jefferson Community College in Kentucky, where she earned a degree in Business, Management, Marketing, and Related Support Services from 2009 to 2013. She also completed her high school education at duPont Manual High School, focusing on Visual and Performing Arts, and graduated in 2012. This combination of education in business and the arts provides her with a diverse skill set applicable to her current role in the fashion industry.
Background in Technical Support
Before joining Rue Gilt Groupe, Julia Higgins worked as an Atm Technical Support Specialist at Payment Alliance International from 2017 to 2019. This role was based in Louisville, KY, and involved providing technical assistance and support for ATM services. Her experience in the financial services sector has equipped her with valuable problem-solving skills that she now applies in her customer service role.
Career Transition to Fashion Industry
Julia Higgins transitioned from the financial services industry to the fashion industry, bringing her technical support expertise along with her educational background. This shift demonstrates her adaptability and ability to leverage her skills in a new context. Her unique combination of experience in both technical support and customer service enhances her effectiveness in the fashion sector.