M. Kevin Brown
About M. Kevin Brown
M. Kevin Brown is a Senior Information Technology Support Analyst at Rue Gilt Groupe in Boston, Massachusetts, where he has worked since 2020. He has over eight years of experience in IT support, specializing in managing critical systems and resolving complex issues across various operating systems.
Work at Rue Gilt Groupe
M. Kevin Brown has been employed at Rue Gilt Groupe since 2020, serving as a Senior Information Technology Support Analyst. In this role, he is responsible for managing critical systems and resolving complex IT issues. His work supports the operational efficiency of the company, which is based in Boston, Massachusetts. Over the past four years, he has contributed to the organization by leveraging his extensive IT knowledge and problem-solving skills.
Previous Experience in IT Support
Before joining Rue Gilt Groupe, M. Kevin Brown accumulated significant experience in the IT support field. He worked at ACS Services, Inc. as a Field Engineer for seven months in 2010-2011. Following that, he served as a Lead Desktop Technician at The Computer Service Center for one year in 2011-2012. He then spent eight years at MIS Alliance Corporation as a Senior IT Engineer from 2012 to 2020, further enhancing his technical expertise.
Expertise in IT Systems Management
M. Kevin Brown possesses expertise in managing critical IT systems and resolving complex problems across various operating systems, including all versions of Windows and OSX. His extensive experience in the field, particularly within a Managed Service Provider (MSP) environment, has equipped him with the skills necessary to address a wide range of technical challenges effectively.
Educational Background in Computer Science
M. Kevin Brown studied Computer Science at Massasoit Community College from 2004 to 2005. This educational background provided him with foundational knowledge and skills that he has applied throughout his career in information technology.
Career Overview and Experience
With over eight years of experience working in various IT roles, M. Kevin Brown has developed a comprehensive skill set in technology support and systems management. His career includes significant positions at multiple organizations, where he has consistently focused on enhancing IT operations and support services.