Maria Vargas
About Maria Vargas
Maria Vargas serves as the Vice President of Customer Service at Rue Gilt Groupe, bringing extensive experience from previous roles at Amazon and Comcast Business. She specializes in employee development and performance excellence, leveraging her bilingual skills in English and Spanish to enhance communication strategies.
Current Role at Rue Gilt Groupe
Maria Vargas serves as the Vice President of Customer Service at Rue Gilt Groupe, a position she has held since 2021. In this role, she is responsible for overseeing customer service operations and implementing strategies to enhance customer satisfaction. Her leadership focuses on employee development and growth, fostering a strong team environment. Based in Wilmington, North Carolina, she has contributed to the company's commitment to delivering exceptional customer experiences.
Previous Experience at Amazon
Maria Vargas worked at Amazon from 2016 to 2021, where she held several key positions. She served as a Senior Manager in Program Management for five years in the Greater Seattle Area, followed by a role as Site Leader for Seller Support in Barcelona, Spain, from 2018 to 2021. Her experience at Amazon involved managing complex projects and enhancing seller support operations, contributing to the overall efficiency of the platform.
Background in Project and Program Management
Maria Vargas has extensive experience in project and program management, particularly during her tenure at Comcast Business. She held the position of Executive Director of Project/Program Management from 2014 to 2016 and served as Senior Director in the same field from 2012 to 2014 in the Greater Philadelphia Area. Her background includes consulting roles at Comcast Business and Charter Communications, where she focused on driving performance excellence and innovative methodologies.
Education and Language Proficiency
Maria Vargas studied at North Carolina State University, where she gained foundational knowledge that supports her career in customer service and project management. She is fluent in both English and Spanish, which enhances her ability to communicate effectively in bilingual environments. This language proficiency allows her to implement operational strategies that cater to diverse customer bases.
Track Record of Achievements
Maria Vargas has a proven track record of exceeding goals through effective measurement of results and driving project completion. Her experience spans various leadership roles across multiple companies, including Charter Communications and Comcast Business. She specializes in employee development and has consistently focused on enhancing team performance and operational efficiency.