Veronica Dufresne
About Veronica Dufresne
Veronica Dufresne serves as the Manager of Support at Rue Gilt Groupe, a position she has held since 2020 in Boston, Massachusetts. She has a background in IT support, having worked in various roles at Boston Children's Hospital and Rue Gilt Groupe over the past decade.
Work at Rue Gilt Groupe
Veronica Dufresne has been employed at Rue Gilt Groupe since 2020, currently holding the position of Manager, Support. Her tenure at the company spans four years and is based in Boston, Massachusetts. Prior to her current role, she served as Lead Support Analyst from 2018 to 2020 and as Senior Support Analyst from 2016 to 2018. This progression reflects her extensive experience in support roles within the organization.
Experience at Boston Children's Hospital
Veronica Dufresne worked at Boston Children's Hospital from 2011 to 2016, accumulating significant experience in computer support. She began as an Intern for six months in 2011, followed by a two-year role as Computer Support Specialist. Subsequently, she advanced to Computer Support Specialist II from 2013 to 2016. Her time at the hospital contributed to her technical skills and support expertise.
Education and Expertise
Veronica Dufresne's educational background includes a year of study at Year Up from 2010 to 2011, focusing on professional development. She also attended Bay State College, where she studied IT Management for one year from 2015 to 2016. This combination of education and practical experience has equipped her with a solid foundation in information technology and support management.
Career Progression
Veronica Dufresne's career reflects a steady progression in support roles, particularly at Rue Gilt Groupe and Boston Children's Hospital. Starting as an intern, she developed her skills and advanced to various support positions over the years. Her roles have included Lead Support Analyst and Senior Support Analyst, showcasing her ability to take on increasing responsibilities within the field.