Eimi Yamada Harshbarger, MBA
About Eimi Yamada Harshbarger, MBA
Eimi Yamada Harshbarger is a Senior Customer Experience Manager at Rume Health, where she has worked since 2020. She holds a Master of Business Administration and a Bachelor of Science in Health Administration, and has extensive experience in the food and beverage sector and events services.
Work at Rume Health
Eimi Yamada Harshbarger has been serving as the Senior Customer Experience Manager at Rume Health since 2020. In this role, she utilizes her extensive background in customer service and operations management to enhance the overall experience for clients. Her focus on customer satisfaction and operational efficiency aligns with Rume Health's mission to provide quality healthcare solutions.
Education and Expertise
Eimi Yamada Harshbarger holds a Bachelor of Science in Health Care Administration from the University of Phoenix, which she completed from 2011 to 2013. She furthered her education by obtaining a Master of Business Administration (MBA) from the same institution between 2013 and 2015. Additionally, she earned an Associate of Science in Pharmacy Technology from Allan Hancock College from 2001 to 2003. Her educational background equips her with a solid foundation in healthcare and business operations.
Background in Customer Experience Management
Eimi has a strong background in the events services industry, which enhances her capabilities in customer experience management. Prior to her current role, she worked as a Retail Manager and Event Consultant at Parties To Go from 2014 to 2020. Her experience in managing events and customer interactions has contributed to her effectiveness in her current position at Rume Health.
Previous Work Experience
Before joining Rume Health, Eimi held various positions in the food and beverage sector. She worked as a Food and Beverage Manager at The Meritage Resort and Spa in Napa for one year and served at Outback Steakhouse for eight years in Springfield, Oregon. Additionally, she was a Lead/Key at Apple American Group for one year. This diverse experience in management roles has provided her with valuable insights into operations and customer service.
Skills and Proficiencies
Eimi Yamada Harshbarger possesses a diverse skill set that includes proficiency in Microsoft Office and Windows. These technical skills support her managerial responsibilities and enhance her ability to streamline operations. Her expertise in operations management, particularly in the food and beverage sector, further complements her role in customer experience management.