Alex Naranjo
About Alex Naranjo
Alex Naranjo is a Customer Experience Agent with extensive experience in customer service roles across various companies, including Toys'R'Us, Babies R Us, and Carvana. He has worked in the customer service field for over a decade, demonstrating a commitment to enhancing customer satisfaction.
Current Role at RunBuggy
Alex Naranjo serves as a Customer Experience Agent at RunBuggy, a position he has held since 2021. In this role, he focuses on enhancing customer interactions and ensuring satisfaction. His responsibilities include addressing customer inquiries, resolving issues, and providing support to improve the overall customer experience.
Previous Experience at Carvana
Prior to his current role, Alex Naranjo worked at Carvana in various capacities. He was a Loan Operations Specialist II for a brief period in 2021, where he managed loan processing tasks. From 2018 to 2021, he served as a Customer Advocate, where he addressed customer needs and facilitated communication between departments.
Background in Retail Customer Service
Alex Naranjo has a solid background in retail customer service. He worked at Toys"R"Us as a Customer Service Representative from 2012 to 2015 in Mesa, Arizona. He then transitioned to Babies R Us as a Supervisor from 2015 to 2016, where he oversaw customer service operations. Additionally, he spent two years at Home Depot as a Customer Service Representative from 2016 to 2018 in Tempe, Arizona.
Career Progression
Alex Naranjo's career reflects a steady progression in customer service roles across various companies. His experience spans over a decade, during which he has developed skills in customer interaction, issue resolution, and team supervision. His diverse roles in different organizations highlight his adaptability and commitment to enhancing customer experiences.