Jack Parkhill
About Jack Parkhill
Jack Parkhill is a Senior Customer Success Manager with extensive experience in customer success roles across various companies. He has worked at Runwise since 2021 and previously held positions at Gannett, Wyng, Goodwall, and others.
Work at Runwise
Jack Parkhill serves as a Senior Customer Success Manager at Runwise, a position he has held since 2021. In this role, he focuses on enhancing customer relationships and ensuring client satisfaction. His responsibilities include managing customer accounts, addressing client needs, and implementing strategies to improve service delivery. Jack's experience in customer success contributes to the overall effectiveness of the team at Runwise.
Previous Experience in Customer Success
Prior to his current role, Jack Parkhill worked in various customer success positions. He was a Customer Success Manager at Wyng from 2019 to 2020, where he managed client accounts in New York. Before that, he served as a Customer Success Manager at Goodwall from 2017 to 2019 in the Greater New York City Area. Additionally, he briefly worked as a Strategic Customer Success Manager at Panoply in 2021.
Career Background
Jack Parkhill began his career as a Financial Representative at Northwestern Mutual in 2015. He then transitioned to an Account Manager role at Gannett, where he worked from 2015 to 2017. His early experience also includes an internship at SVM E-Marketing Solutions in 2014. This diverse background has equipped him with a broad skill set applicable to customer success management.
Education and Expertise
Jack Parkhill holds a Bachelor of Science degree in Marketing and International Business from La Salle University, which he completed from 2011 to 2015. He also studied at The American University of Rome in 2014 for a brief period. His educational background in business administration supports his expertise in customer success and account management.
High School Education
Jack Parkhill graduated from Christian Brothers Academy, earning his High School Diploma from 2007 to 2011. This foundational education provided him with essential skills that contributed to his later academic and professional achievements.