Anup Kumar Pal
About Anup Kumar Pal
Anup Kumar Pal is a Manager of New Initiatives - Support at Rupeek, where he has worked since 2023. He has previous experience in growth management and operations at Rupeek and Quikr, and holds a Bachelor of Technology in Computer Science.
Current Role at Rupeek
Anup Kumar Pal currently serves as the Manager of New Initiatives - Support at Rupeek, a position he has held since 2023. In this role, he is responsible for overseeing new initiatives and ensuring effective support operations. His focus includes enhancing service delivery and addressing operational challenges to improve overall efficiency within the organization.
Previous Experience at Rupeek
Before his current role, Anup worked at Rupeek as a Growth Manager from 2022 to 2023. He contributed to the company's growth strategies during his tenure. Additionally, he briefly held the position of Manager - New Initiatives - Sales for one month in 2023, where he was involved in sales initiatives aimed at expanding Rupeek's market presence.
Experience at Quikr
Anup Kumar Pal has significant experience from his time at Quikr, where he served in various operational roles. He was a Senior Operations Executive for six months in 2017 and later became an Assistant Operations Manager from 2018 to 2019. His responsibilities included managing operations and improving team efficiency through cross-training and process implementation.
Educational Background
Anup Kumar Pal holds a Bachelor of Technology (BTech) degree in Computer Science from West Bengal University of Technology, Kolkata, which he completed from 2012 to 2016. He also achieved an Associate of Science (AS) in Physical Sciences from Buxar High School, Buxar, from 2009 to 2011, and another Associate of Science (AS) from Notre Dame Academy, Munger, in 2008 to 2009.
Skills and Contributions
Anup has demonstrated strong operational skills throughout his career. He has proactively managed delivery risks, tracked progress for on-time delivery, and liaised with stakeholders to resolve operational obstacles. His initiatives have led to the implementation of new processes that address scalability challenges and enhance customer support, particularly for the Indian Bank Gold Credit Card.