Eric Randall
About Eric Randall
Eric Randall is a Manager of Workplace Technical Support at Russell Investments, where he has worked since 2020. He has over 14 years of experience in technical support roles and holds an Associate of Applied Technology degree from Clover Park Technical College.
Current Role at Russell Investments
Eric Randall currently serves as the Manager of Workplace Technical Support at Russell Investments. He has held this position since 2020, contributing to the organization with his expertise in technical support and management. His role involves overseeing the technical support team and ensuring efficient workplace operations in Seattle, Washington.
Previous Positions at Russell Investments
Eric Randall has held multiple positions at Russell Investments from 2011 to 2020. He began as Deskside Support Tier 2 for four years, followed by a role as Supervisor of Deskside Support for another four years. He also worked as Supervisor Technical Support Engineer for one year and as Application Support Manager for one year. His extensive experience at Russell Investments reflects his growth within the company.
Education and Technical Training
Eric Randall studied at Clover Park Technical College, where he pursued a degree in Information Technology, achieving an Associate's degree from 2008 to 2010. He also studied CNISS at the same institution, earning an Associate of Applied Technology during the same period. His educational background provides a solid foundation for his career in technical support.
Previous Work Experience
Before his tenure at Russell Investments, Eric Randall worked at CGI as a Break/Fix Engineer for nine months in 2011. He also has experience from Safeway, where he served as Space Planning Lead from 2007 to 2008 and as Assistant Manager/Supervisor from 1997 to 2011. This diverse work experience has contributed to his skills in technical support and management.