Ryan Coath
About Ryan Coath
Ryan Coath is a Senior Production Support Engineer at Russell Investments, where he has worked since 2021. He has extensive experience in IT support, having held various roles in companies such as Nintex, Gogo, and the University of Iowa Information Technology Services.
Current Role as Senior Production Support Engineer
Ryan Coath currently serves as a Senior Production Support Engineer at Russell Investments, a position he has held since 2021. In this role, he is responsible for managing and configuring application and infrastructure monitoring platforms to ensure continuous system support. His expertise includes utilizing various tools such as JIRA, Powershell, Splunk, Chef, Octopus, and MongoDB to support critical technology and applications. Coath's role involves documenting processes and knowledge for internal use, which enhances team efficiency and knowledge sharing.
Experience at Russell Investments
Ryan Coath previously worked at Russell Investments as a Production Support Engineer from 2016 to 2021. During this five-year tenure in Seattle, he gained valuable experience in coordinating technology efforts and implementing software changes in a risk-free manner. His responsibilities included ensuring the stability and performance of production systems, which laid the groundwork for his current senior role.
Previous Employment at Nintex and Gogo
Before joining Russell Investments, Ryan Coath worked as a Support Engineer at Nintex for six months in 2016. He also completed an internship as a Corporate IT & Quality Analyst at Gogo from 2015 to 2016. In these roles, he developed skills in coordinating technology efforts and supporting enterprise systems, which contributed to his professional development in IT support.
Educational Background in Business Analytics and Information Systems
Ryan Coath earned a Bachelor’s Degree in Business Analytics and Information Systems from the University of Iowa - Henry B. Tippie College of Business, studying from 2012 to 2016. His education provided him with a solid foundation in data analysis and information technology, which he applies in his current and previous roles in production support.
Technical Skills and Expertise
Ryan Coath possesses strong technical skills in SQL, SSIS, SSRS, and Windows Server Administration. These skills are essential for resolving enterprise trade data issues and ensuring effective system support. He has expertise in managing application and infrastructure monitoring platforms, which is crucial for maintaining 24/7 system operations.