Shao Sun
About Shao Sun
Shao Sun is an experienced Application Lifecycle Manager and CRM Intelligence Analyst at Russell Investments in Seattle, Washington, with a focus on application development and data integration. He has advanced skills in data warehouse development, ETL processes, and CRM systems management, particularly with Salesforce and Dynamics.
Work at Russell Investments
Shao Sun has been employed at Russell Investments since 2005, serving as an Application Lifecycle Manager and CRM Intelligence Analyst. Over the course of 19 years, Shao has contributed to various projects and initiatives within the organization, focusing on application support and data integration. The role involves managing the lifecycle of applications and ensuring seamless integration of customer relationship management systems.
Education and Expertise
Shao Sun holds a Master's degree in Physics from Zhongshan University, where studies were completed from 1996 to 1999. This educational background provides a strong foundation for analytical thinking and problem-solving skills. Shao possesses advanced expertise in data warehouse development, ETL processes, and is proficient in SQL2005, which supports effective data management and reporting.
Technical Skills and Tools
Shao Sun has developed applications using C# and has extensive experience in integrating data across various platforms. Proficient in tools such as SSIS, SSAS, and SSRS, Shao specializes in data integration and report services. This technical skill set enables the efficient handling of data and supports the analytical needs of the organization.
CRM Systems Management
Shao Sun has expertise in managing application support and CRM systems, particularly with Salesforce and Dynamics. This experience includes overseeing the functionality and performance of these systems, ensuring they meet the needs of users and align with organizational goals. Shao's role involves enhancing user experience and optimizing CRM capabilities.