Usman Rauf
About Usman Rauf
Usman Rauf is a finance professional currently serving as the Manager of Member Services at Russell Investments in Sydney, Australia. He has extensive experience in the financial sector, having held various roles at notable institutions including Commonwealth Bank and AustralianSuper.
Current Role at Russell Investments
Usman Rauf serves as Manager, Member Services at Russell Investments. He has held this position since 2019, contributing to the firm's operations in Sydney, Australia. In this role, he is responsible for overseeing member services, ensuring that clients receive the support and information they need regarding their investments.
Previous Experience in Financial Services
Usman Rauf has extensive experience in the financial services sector. He worked at Commonwealth Bank in various roles, including Foreign Exchange Dealer from 2007 to 2011 and Product Manager - Foreign Currency from 2011 to 2012. He also held positions at AustralianSuper as Manager, Adviser Services from 2018 to 2019 and at St George Bank as Product Manager - Term Deposits from 2012 to 2013.
Education and Qualifications
Usman Rauf has a strong educational background in finance. He earned a Bachelor of Commerce (BCom) from the University of Sydney, where he studied Finance and Commercial Law from 2003 to 2005. He also completed a Graduate Diploma in Applied Finance from FINSIA, focusing on Investment Analysis from 2007 to 2009. Additionally, he achieved a Diploma of Financial Planning from KAPLAN in 2014.
Roles at Link Group
Usman Rauf has held multiple positions at Link Group (LNK). He worked as a Money Coach in 2014 for nine months and later served as a Retirement Specialist from 2014 to 2015. He continued his career at Link Group as Scaled Advice Manager from 2016 to 2018, gaining significant experience in client advisory services.
Early Career and Customer Service Experience
Usman Rauf began his career in customer service roles, including a position as Customer Service Representative at Australian Administration Services in 2013. He also worked as a Merchant Sales Consultant at Commonwealth Bank from 2006 to 2007. These early roles provided him with foundational skills in client interaction and service delivery.