Exequiel Alcober
About Exequiel Alcober
Exequiel Alcober is the Director of Customer Success at RVezy in Ottawa, Ontario, Canada, where he has worked since 2021. He has extensive experience in customer success and technical support, having held various roles in companies such as Later, Klipfolio, and Apple.
Current Role at RVezy
Exequiel Alcober serves as the Director of Customer Success at RVezy, a position he has held since 2021. He operates from Ottawa, Ontario, Canada, where he focuses on enhancing customer satisfaction and success within the organization. His role involves managing customer success teams and implementing strategies to improve client engagement and retention.
Previous Experience in Customer Success
Before joining RVezy, Exequiel worked at Later as a Customer Happiness specialist from 2019 to 2021. His experience also includes a role as a Client Success Associate at Phreesia from 2016 to 2017, and as a Client Success Manager at Klipfolio from 2017 to 2020. These positions contributed to his expertise in managing customer success teams across various industries.
Background in Technical Support
Exequiel has a strong technical support background, having worked as a Mac Genius at Apple for seven years from 2012 to 2019. This role provided him with extensive experience in customer service and technical assistance, which complements his customer success capabilities.
Educational Qualifications
Exequiel holds a degree in Agricultural Business and Management from the University of Guelph, where he studied from 2009 to 2012. He also studied Agricultural Engineering at Universidad Nacional de Cuyo from 2002 to 2005. Additionally, he completed a Horticulture Technician program at Algonquin College of Applied Arts and Technology from 2006 to 2008, and an Academic ESL program at the same institution from 2005 to 2006.
Diverse Work History
Exequiel's work history includes various roles that required strong communication and management skills. He has served as a Store Manager at DAVIDsTEA from 2010 to 2012 and as an Educator at lululemon athletica from 2009 to 2013. His diverse experiences across retail, technology, and customer success have equipped him with a broad skill set.