Juan M. Serje
About Juan M. Serje
Juan M. Serje is a Growth Content Marketer with over three years of experience in SEO optimization and blog management. He has held various roles in marketing and customer service, including positions at RVezy, Bitebankmedia, and Distributel.
Current Role at RVezy
Juan M. Serje serves as a Growth Content Marketer at RVezy, a position he has held since 2018. In this role, he focuses on enhancing the company's content strategy to drive growth. He utilizes blog management tools such as Ghost and manages marketing automation systems including HubSpot, Mandrill, and Litmus. His responsibilities include acting as a liaison between the marketing and sales/customer service departments, ensuring cohesive communication and strategy implementation.
Previous Experience at Bitebankmedia
Prior to his current role, Juan worked at Bitebankmedia as an Account Manager for nine months in 2017 to 2018. His responsibilities included managing client accounts and ensuring that their needs were met effectively. This experience contributed to his skills in client relations and account management.
Background in Customer Service and Administration
Juan's career began in the customer service sector, where he worked as a Customer Service Representative and Administrator at Distributel from 2010 to 2011 for six months in the Ottawa, Canada Area. This role helped him develop strong communication skills and an understanding of customer needs. He also gained experience in the retail sector as a Copy and Print Associate at Staples in 2014.
Education and Expertise
Juan holds a Master's degree in English Language and Literature from Carleton University, where he studied from 2011 to 2016. His academic background provides him with a strong foundation in writing and content creation. He has over three years of experience in on-site SEO optimization and blog management, enhancing his expertise in digital marketing.
Experience as a Copywriter
In 2018, Juan worked as a Copywriter at Vestra Inet for eight months in the Toronto, Canada Area. This role involved creating content that aligned with marketing strategies and client needs, further honing his writing skills and understanding of effective communication in marketing.