Melissa Calof
About Melissa Calof
Melissa Calof is a Product Operations Manager with extensive experience in healthcare technology and product management, particularly in ophthalmology. She has a strong background in training and development, EHR implementation, and Agile methodology, and is currently pursuing multiple certifications in digital product management and software engineering.
Current Role at RXNT
Melissa Calof serves as the Product Operations Manager at RXNT, a position she has held since 2021. In this role, she is responsible for overseeing product operations, ensuring that the company's offerings meet the needs of healthcare providers. Her expertise in electronic health records (EHR) and practice management software enhances her ability to manage product development and operations effectively.
Previous Experience in Healthcare Technology
Prior to her current role, Melissa worked at Northwest Eye for 11 years, where she held multiple positions including Train, Develop & EMR Specialist Ophthalmology and Training and Development Program Director. She also served as System Optimization Support, Training, Development, and EHR Specialist during her tenure. Her experience in these roles involved developing training programs and optimizing EHR systems, contributing to improved operational efficiency.
Educational Background
Melissa began her education at Wayzata High School, where she earned her diploma in 2000. She then attended Normandale Community College for one year. Currently, she is furthering her education through various online platforms, including the University of Virginia, where she is studying Digital Product Management and achieving certification. Additionally, she is pursuing certifications in Computer Software Engineering, AWS DevOps, and Computer Systems Networking through Coursera.
Expertise in EHR and Product Management
Melissa possesses a deep understanding of EHR and practice management software, complemented by her proficiency in Agile methodology and e-learning. She has demonstrated a proven track record in leading EHR implementation projects, driving user adoption, and ensuring compliance with industry regulatory standards. Her specialization in healthcare technology and product management focuses on areas such as Ophthalmology, Dermatology, Plastic Surgery, and MedSpa.
Achievements in Training and Development
Throughout her career, Melissa has excelled in collaborating with cross-functional teams to develop and implement comprehensive training programs. She led the development and launch of an EHR surgical module in the ambulatory specialty care sector, which resulted in significant improvements in efficiency and cost savings. Her commitment to fostering a culture of continuous learning and development has been a key aspect of her professional contributions.