Sofia Hjalmarsson
About Sofia Hjalmarsson
Sofia Hjalmarsson is a Customer Support professional currently employed at Saab in Arboga, Sweden since 2021. She has a diverse work history in communication and support roles across various companies, including KTH Royal Institute of Technology and Adecco.
Work at Saab
Sofia Hjalmarsson has been employed at Saab since 2021, serving in the role of Customer Support. She is based in Arboga, Västmanland, Sweden. Her responsibilities include assisting customers with inquiries and providing support related to Saab's products and services. With three years of experience in this position, she contributes to enhancing customer satisfaction and operational efficiency.
Previous Employment Experience
Before joining Saab, Sofia Hjalmarsson held various positions across multiple organizations. She worked at KTH Royal Institute of Technology as a Kommunikatör from 2014 to 2015. Additionally, she was a Rekryteringsassistent at Adecco in 2019 and served as a Konsult at the same company from 2018 to 2020. Other notable roles include Inköpsassistent/Administratör at Pac AB and Koordinator at Epiroc, both in 2018-2019. Her early career included positions as a Grafisk formgivare and Medieproducent at Mediebolaget Promedia i Mellansverige AB.
Education and Expertise
Sofia Hjalmarsson pursued her education at Växjö University, where she completed the Medie- och kommunikationsvetenskapliga programmet from 2004 to 2007. She furthered her studies at the University of Scranton, focusing on subjects such as Newswriting, Interpersonal Communication, International Broadcasting, and Psychology in 2007. This educational background supports her roles in communication and customer support.
Background in Graphic Design
Sofia has a background in graphic design, having worked as a Grafisk formgivare at multiple companies, including EEL AB and Mediebolaget Promedia i Mellansverige AB. Her experience in this field spans from 2009 to 2016, where she developed skills in visual communication and design, contributing to her overall expertise in media and communications.