Therése Lilja
About Therése Lilja
Therése Lilja serves as the Head of Security and Collaboration Technology at Saab, where she has worked since 2021. She leads the Major Incident Management team and implements Knowledge and Asset Management strategies.
Work at Saab
Therése Lilja has been serving as the Head of Security and Collaboration Technology at Saab since 2021. In this role, she leads the Major Incident Management team, ensuring effective response and resolution to significant incidents. Her responsibilities include overseeing the implementation of Knowledge Management and Asset Management strategies, which are crucial for maintaining operational efficiency and security within the organization. Her tenure at Saab has been marked by a focus on enhancing collaboration technologies and improving service delivery.
Previous Experience at BillerudKorsnäs
Before joining Saab, Therése Lilja held the position of Head of IT Support at BillerudKorsnäs from 2016 to 2021. During her five years in this role, she was responsible for managing IT support services and ensuring that users received the necessary assistance for their technology needs. Her leadership contributed to the development of effective support strategies that improved user satisfaction and operational performance.
Career at CSC
Therése Lilja worked at CSC as a Client Delivery Manager from 2007 to 2016. Over her nine-year tenure, she was involved in managing client relationships and ensuring the delivery of IT services met client expectations. Her role required a strong focus on service management and client satisfaction, which helped to strengthen CSC's reputation in the industry.
Education and Expertise
Therése Lilja studied at the Blekinge Institute of Technology from 2002 to 2003. This educational background provided her with foundational knowledge in technology and management, which she has applied throughout her career. Her expertise spans various areas, including IT support, service management, and security technology, enabling her to drive continuous service improvement within her teams.
Early Career at Nokia
Therése Lilja began her career as an IT technician at Nokia, where she worked from 1997 to 2003. This six-year experience allowed her to develop technical skills and gain practical insights into IT operations. Her early career laid the groundwork for her subsequent roles in IT support and management.