Tram Nguyen
About Tram Nguyen
Tram Nguyen is an OEM Account Manager specializing in Transit Video Sales at Safe Fleet, with a strong background in project management and customer relations. Fluent in English and Vietnamese, she has over a decade of experience in various roles across sales and hospitality sectors.
Work at Safe Fleet
Tram Nguyen has been serving as the OEM Account Manager for Transit Video Sales at Safe Fleet since 2017. In this role, she focuses on managing relationships with original equipment manufacturers and enhancing sales strategies for transit video solutions. Her experience in account management and sales contributes to her effectiveness in this position, allowing her to meet client needs and drive business growth.
Previous Experience in Sales and Customer Support
Prior to her current role, Tram Nguyen worked at UTC Fire & Security in various capacities, including MobileView Inside Sales and OEM Account Manager from 2013 to 2017. She also served as a Senior Customer Support/Sales Support Specialist at Interlogix from 2010 to 2013. Additionally, she gained experience as a Customer Support Specialist at GE from 2007 to 2010. This diverse background in sales and customer support has equipped her with skills essential for managing client relationships.
Education and Expertise
Tram Nguyen earned a Bachelor of Science degree in Hospitality Management with a minor in Business Administration from San Francisco State University, completing her studies from 2000 to 2005. Her educational background provides a solid foundation for her expertise in project management, hotel operations, event planning, customer relations, and sales.
Background in Hospitality
Tram Nguyen began her career in the hospitality industry, working as Guest Relations at the Mandarin Oriental Hotel Group from 2005 to 2006. This role allowed her to develop strong customer service skills and an understanding of hotel operations, which she has carried into her later roles in sales and account management.
Skills and Competencies
Tram Nguyen is fluent in both English and Vietnamese, which enhances her ability to communicate effectively with a diverse range of clients. She is recognized for her proven ability to multitask and work efficiently in fast-paced environments. Additionally, she holds the Achieving Competitive Excellence (ACE) Associate designation, reflecting her commitment to continuous improvement and quality management.