Awa Sidibe
About Awa Sidibe
Awa Sidibe is a bilingual claims and cancellations adjuster with expertise in the automotive sector. She has worked at Safe-Guard Products since 2018, where she has improved the claims initiation process and serves a diverse clientele in both English and French.
Work at Safe-Guard Products International
Awa Sidibe has been employed at Safe-Guard Products since 2018, initially serving as a Claims Adjuster. In 2019, she transitioned to the role of Bilingual Claims & Cancellations Adjuster. Her responsibilities include managing cancellations and claims for automotive dealers, agents, and customers. Awa has played a significant role in streamlining the claims initiation process, enhancing operational efficiency within the organization.
Education and Expertise
Awa Sidibe studied at Sheridan College, where she completed a Diploma in Legal Administrative Assistant/Secretary from 2014 to 2016. This educational background has equipped her with the necessary skills to excel in her current role as a Bilingual Claims & Cancellations Adjuster. Her expertise lies in handling claims and cancellations, particularly in the automotive sector.
Background in Customer Service
Before joining Safe-Guard Products, Awa Sidibe worked at Bond Brand Loyalty as a Bilingual Customer Service Representative for seven months in 2017 to 2018. This role allowed her to develop strong customer service skills and experience in a bilingual environment. Additionally, she served as a Legal Assistant at OFORI LAW from 2016 to 2018, further enhancing her administrative and legal knowledge.
Bilingual Communication Skills
Awa Sidibe is fluent in both English and French, which allows her to effectively communicate with a diverse clientele. Her bilingual abilities are particularly beneficial in her role at Safe-Guard Products, where she interacts with automotive dealers, agents, and customers from various backgrounds. This skill set enhances customer satisfaction and facilitates smoother claims processing.