Dekesha Grannum
About Dekesha Grannum
Dekesha Grannum is a Business Analyst II at Safe-guard Products in Atlanta, Georgia, with a decade of experience in creating user stories and process flows. She specializes in enhancing user understanding through training sessions and serves as a liaison between IT and other departments, focusing on business process improvement in the automotive industry.
Work at Safe-Guard Products International
Dekesha Grannum has been employed at Safe-Guard Products International since 2014, serving as a Business Analyst II. In this role, she has accumulated ten years of experience in Atlanta, Georgia. Her responsibilities include creating user stories and process flows to document business requirements. She conducts demonstrations and user training sessions, which enhance user understanding and system utilization. Grannum acts as a liaison between the IT department and other functional areas, facilitating effective communication and collaboration. Additionally, she collaborates with IT development teams to contribute to enterprise system architectures and strategies.
Education and Expertise
Dekesha Grannum studied at Dillard University and the University of Louisiana at Lafayette, where she earned a Bachelor of Arts and a Bachelor of Science in Business. Her educational background provides her with a solid foundation in business principles, which she applies in her current role. Grannum possesses expertise in creating user stories and process flows, which are essential for documenting business requirements. Her strong background in the automotive industry focuses on business process improvement and customer satisfaction.
Background
Dekesha Grannum has a strong professional background in business analysis, particularly in the automotive sector. She has developed skills in facilitating communication between IT and other departments, ensuring that business requirements are accurately captured and addressed. Grannum actively participates in IT design reviews to confirm system compatibility and interoperability. Her role requires her to lead special IT projects assigned by management, showcasing her leadership and project management capabilities.
Achievements
Throughout her career, Dekesha Grannum has demonstrated her ability to enhance user understanding and system utilization through effective training and demonstrations. She has contributed to enterprise system architectures and strategies by collaborating with IT development groups. Her involvement in special IT projects reflects her leadership skills and commitment to improving business processes. Grannum's focus on customer satisfaction and business process improvement has been a significant aspect of her work in the automotive industry.