Valerie Rives Tiggs

Content Analyst Iii/Administrative Assistant @ Safe-Guard Products International

About Valerie Rives Tiggs

Valerie Rives Tiggs serves as a Content Analyst III and Administrative Assistant at Safe-Guard Products International, where she has worked since 2015. With a background in customer service and claims adjustment, she efficiently manages check disbursements and has developed training materials to enhance operational processes.

Work at Safe-Guard Products International

Valerie Rives Tiggs has been employed at Safe-Guard Products International since 2015, holding the position of Content Analyst III/Administrative Assistant. In this role, she efficiently processes over 400 checks daily, managing stop payments, voided checks, and special requests. Prior to her current position, she worked in various capacities within the company, including GAP Claims Adjuster and GAP Customer Service Representative. Her tenure at Safe-Guard Products International spans nearly a decade, demonstrating her commitment to the organization.

Education and Expertise

Valerie Rives Tiggs studied at Georgia State University, where she focused on Communication from 1980 to 1982. This educational background has contributed to her effective communication skills in her professional roles. Her expertise includes managing check disbursements, developing training materials, and improving verification processes for high dollar amount check transactions.

Background

Before joining Safe-Guard Products International, Valerie Rives Tiggs worked at Safelite AutoGlass as a Customer Service Representative from 2010 to 2012. Her experience in customer service laid the foundation for her subsequent roles in the financial and administrative sectors at Safe-Guard. She has held multiple positions within the company, showcasing her adaptability and growth in the workplace.

Achievements

During her career at Safe-Guard Products International, Valerie Rives Tiggs consistently exceeded departmental goals, which led to three promotions. She has developed training materials aimed at enhancing the verification process for check transactions, indicating her proactive approach to improving operational efficiency. Additionally, she manages all domestic and international check disbursements with a high level of accuracy.

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