Diahana Cousar Walker
About Diahana Cousar Walker
Diahana Cousar Walker serves as a Senior Casualty Claims Coordinator at Safe Auto Insurance Co, where she has worked since 1999. She has extensive experience in claims management, having held various roles including Claims Manager and Claims Supervisor.
Current Role at SafeAuto
Diahana Cousar Walker currently serves as a Senior Casualty Claims Coordinator at Safe Auto Insurance Co. She has held this position since 1999, contributing to the company's claims management processes for over 25 years. In her role, she is responsible for overseeing casualty claims, ensuring compliance with company policies, and facilitating effective communication between clients and the claims department.
Previous Experience at SafeAuto
Diahana Cousar Walker has extensive experience at Safe Auto Insurance Co, having worked in various roles since 1999. She served as Claims Supervisor from 1999 to 2006, where she managed a team of claims representatives and streamlined claims processing. Following this, she held the position of Claims Manager from 2006 to 2010, overseeing the claims department and implementing strategies to improve efficiency and customer satisfaction.
Experience at Highlands Insurance
Before joining Safe Auto Insurance Co, Diahana Cousar Walker worked at Highlands Insurance as a Claims Representative from 1997 to 1999. In this role, she handled claims processing and customer inquiries, gaining foundational experience in the insurance industry that contributed to her subsequent positions at Safe Auto.
Education at The Ohio State University
Diahana Cousar Walker studied at The Ohio State University, where she gained knowledge and skills relevant to her career in insurance and claims management. Her education has supported her professional development and contributed to her effectiveness in her current and previous roles.