José García

Claims Manager @ SafeAuto

About José García

José García is a Claims Manager with extensive experience in the insurance industry, currently working at SafeAuto since 2018. He previously held the position of Director at HARMON HALL and has a background in operations management from his time at Teleperformance.

Work at SafeAuto

José García has served as Claims Manager at SafeAuto since 2018. In this role, he manages a team of approximately 100 adjusters and oversees the processing of up to 6000 claims simultaneously. His responsibilities include ensuring compliance with schedules and processing payments within the claims department. García's leadership contributes to the efficiency and effectiveness of claims handling, which is critical in the insurance industry.

Previous Experience at HARMON HALL

Before joining SafeAuto, José García worked as Director at HARMON HALL from 2015 to 2018. His tenure lasted three years in Monterrey and surrounding areas in Mexico. During this time, he developed skills in management and operations, which he later applied in his role at SafeAuto.

Experience at Teleperformance

José García worked as Operations Supervisor at Teleperformance from 2011 to 2014. Over the course of three years, he managed a large team and was responsible for overseeing various operational aspects. His experience in this role laid the groundwork for his future management positions in the insurance sector.

Education and Expertise

José García holds a Bachelor's degree in Computer Software Engineering from Universidad Autónoma de Nuevo León, which he completed from 2011 to 2016. He also pursued ongoing studies in Marketing and Administration at UCNL from 2018 to 2023. This educational background provides him with a strong foundation in both technical and managerial skills.

Contingency Planning Initiatives

In his current role, José García has developed and implemented contingency plans for natural disasters and COVID-19 work-from-home arrangements. These initiatives demonstrate his proactive approach to risk management and operational continuity within the claims department.

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