Eric Pope Ackaah
About Eric Pope Ackaah
Eric Pope Ackaah is a Senior Project Manager at SafeGuard Cyber, where he has worked since 2020. He has a diverse background in software development and project management, with previous roles at Bloomberg LP, Deloitte, and Prometheus Research.
Work at SafeGuard Cyber
Eric Pope Ackaah has served as a Senior Project Manager at SafeGuard Cyber since 2020. In this role, he manages multiple SaaS software implementation projects and acts as the primary liaison between customers, partners, and the company. He leads customers through a rapid path to success by becoming an expert in SafeGuard Cyber's solutions and offerings. Ackaah is responsible for assessing customer requirements, defining measurable success criteria, and ensuring the timely delivery of project milestones. He also establishes and maintains working relationships with partners, focusing on knowledge management, training, and post go-live support.
Previous Experience
Prior to his current role, Ackaah worked at Prometheus Research, an IQVIA business, as a Senior Project Manager from 2019 to 2021. He also held positions at Capital One as a Certified PMP and Scrum Master from 2018 to 2020, and at Bloomberg LP as a Software & Mobile Application Engineer from 2016 to 2017. His early career included roles at Deloitte, where he worked as a Software Application Developer and Mobile Application Developer (Intern), and at Fort Valley State University, where he served on the President Griffith Global Initiative Council Board and worked as a Research and Lab Assistant.
Education and Expertise
Ackaah has a strong educational background in computer science and software engineering. He earned an Associate of Science degree from Sekondi College in Ghana, followed by a Bachelor's degree in Computer Science with a minor in Software Engineering from Fort Valley State University. He is currently pursuing a Master's degree at Penn State University, focusing on Cybersecurity, Software Engineering, and Project Management. His academic achievements provide a solid foundation for his expertise in project management and software development.
Skills and Responsibilities
In his role at SafeGuard Cyber, Ackaah leverages his subject matter expertise to shape project direction and educate both internal and external audiences on products and best practices. He conducts user and system administration training to enhance customer self-service capabilities. Additionally, he facilitates the proper archiving and accessibility of project deliverables, ensuring that all project documentation is organized and retrievable. His responsibilities also include defining success criteria and managing project timelines to meet customer objectives.