Madison Smith
About Madison Smith
Madison Smith serves as the Client Services Team Lead at Social Safeguard, where she has worked since 2018. She has a background in client services and quality assurance, with previous roles at Silverchair and experience in the retail sector at Trader Joe's.
Work at Social Safeguard
Madison Smith has served as the Client Services Team Lead at Social Safeguard since 2018. In this role, she oversees client interactions and ensures compliance with social media security protocols. Her tenure at the company spans six years, during which she has contributed to enhancing client satisfaction and operational efficiency. Social Safeguard is based in Charlottesville, Virginia, and focuses on providing security and compliance solutions for social media platforms.
Previous Experience at Silverchair
Prior to her current role, Madison Smith worked at Silverchair in various capacities. She began as a Content Quality Assurance Analyst for five months in 2012. Subsequently, she held the position of Tier 2 Support Analyst in Client Services from 2012 to 2018, accumulating six years of experience. Her roles involved ensuring content quality and providing support to clients, contributing to the overall service delivery of the organization.
Current Role at Trader Joe's
Madison Smith has been a Crew Member at Trader Joe's since 2012. Her long-standing role at the grocery retailer has allowed her to develop customer service skills and engage with the community. Over the course of twelve years, she has gained experience in retail operations and customer interaction, contributing to the store's positive shopping environment.
Education at McIntire School of Commerce
Madison Smith pursued her Master of Science degree at the McIntire School of Commerce from 2019 to 2020. This one-year program provided her with advanced knowledge in commerce and business practices, enhancing her qualifications for her current role in client services. The McIntire School is known for its rigorous curriculum and focus on practical business applications.
Bachelor's Degree from Longwood University
Madison Smith completed her Bachelor of Arts degree at Longwood University from 2007 to 2011. This four-year program laid the foundation for her professional career, equipping her with essential skills and knowledge. Longwood University is recognized for its commitment to developing well-rounded graduates prepared for various career paths.