Stephanie G.
About Stephanie G.
Stephanie G. is a Customer Success Manager with extensive experience in the field, currently working at SafeGuard Cyber and CBANC since 2022. She has held various roles in customer success and sales development across multiple companies, including Harte Hanks and Xactly Corp.
Current Roles at SafeGuard Cyber and CBANC
Stephanie G. has been serving as a Customer Success Manager at SafeGuard Cyber since 2022. In this role, she focuses on ensuring customer satisfaction and retention through effective communication and support. Additionally, she holds a similar position at CBANC, also starting in 2022. Her responsibilities in both roles involve managing client relationships and addressing customer needs to enhance their experience with the services offered.
Previous Experience in Customer Success Management
Prior to her current roles, Stephanie worked at Aprimo as a Customer Success Manager for five months in 2021. She also held a position at Xactly Corp, where she was a Customer Success Manager for ten months in 2021. These roles contributed to her expertise in customer relationship management and provided her with valuable experience in addressing client concerns and improving service delivery.
Sales Development Experience
Stephanie has a background in sales development, having worked at InsideOut as a Sales Development Representative from 2019 to 2020. She later advanced to the role of Sales Development Team Lead at the same company in 2020. Additionally, she worked at T-Mobile in a similar capacity from 2019 to 2021. These positions helped her develop skills in lead generation and client engagement.
Educational Background
Stephanie is currently pursuing studies in Registered Nursing at St. Petersburg College, having started in 2021. She also studied Early Childhood Education and Teaching at Tompkins Cortland Community College since 2012. This educational background reflects her commitment to professional development and her interest in diverse fields.
Career Development and Roles in Florida
Throughout her career, Stephanie has held various positions in Saint Petersburg, Florida. She worked as a Placement Specialist at CareerSource Florida from 2016 to 2017 and served as a Group Sales Coordinator at the Bill Edwards Foundation for The Arts from 2017 to 2019. These roles provided her with experience in client services and coordination, further enhancing her professional skill set.