Dan Berns
About Dan Berns
Dan Berns serves as the Vice President of Account Services at Safety National, bringing over a decade of experience in the banking and insurance industries. He holds an MBA from the University of Missouri St. Louis and possesses strong skills in metric analysis and process improvement.
Work at Safety National
Dan Berns has been serving as Vice President of Account Services at Safety National since 2019. In this role, he oversees account management and client relations, ensuring high-quality service delivery. Prior to this position, he held multiple roles within the company, including Vice President of Policy Services Administration and Director of Policy Services. His tenure at Safety National has spanned several years, contributing to the company's operational efficiency and customer satisfaction.
Education and Expertise
Dan Berns holds a Master of Business Administration (MBA) from the University of Missouri St. Louis College of Business, which he completed between 2016 and 2018. He also earned a Bachelor of Arts (B.A.) from DePauw University from 1995 to 1999. Additionally, he participated in the Denmark International Study Program at Københavns Universitet in 1998. He possesses industry designations including CLCS, AINS, and AIS, indicating his expertise in commercial lines insurance.
Background
Dan Berns has a diverse professional background that includes significant experience in both the insurance and banking sectors. He worked at U.S. Bank from 2004 to 2014, focusing on technology and operations, customer experience, process improvement, and risk/compliance. Prior to that, he was employed at Nexstar Financial Corporation from 2001 to 2004, where he specialized in mortgage operations, including underwriting services and quality control.
Achievements
Throughout his career, Dan Berns has developed strong skills in metric analysis and process improvement. These skills have contributed to strategic planning and quality control initiatives in his various roles. His experience in operational management and customer service has been instrumental in enhancing service delivery and operational efficiency in the organizations he has worked for.