David Epperson
About David Epperson
David Epperson serves as a Help Desk Analyst – Tier 1 at Safety National, where he has worked since 2017. He holds an Associate's Degree in Science from Lewis and Clark Community College and a Bachelor's Degree in Computer/Information Technology Administration and Management from Southern Illinois University Edwardsville.
Work at Safety National
David Epperson has been employed at Safety National as a Help Desk Analyst – Tier 1 since 2017. In this role, he provides technical support to both office-based employees in St. Louis and virtual employees across the nation. His responsibilities include troubleshooting technical issues and ensuring efficient operation of IT systems within the organization.
Education and Expertise
David Epperson studied at Southern Illinois University Edwardsville, where he earned a Bachelor’s Degree in Computer/Information Technology Administration and Management from 2013 to 2016. He graduated with honors, showcasing his leadership and organizational skills. Prior to this, he attended Lewis and Clark Community College, achieving an Associate’s Degree in Science from 2006 to 2008.
Previous Work Experience
Before his current position, David Epperson gained experience as an intern at Energizer in 2016 for three months in the Greater St. Louis Area. He also worked at GENCO, A FedEx Company, as a Forklift Operator from 2007 to 2014, where he was employed for seven years. This diverse work history has contributed to his technical and operational knowledge.
Career Goals
David Epperson aims to transition into roles that focus on Networking, Security, and System Administration. He has a long-term goal of moving into IT management, indicating his desire to grow and advance within the information technology field.