Libby Lucas
About Libby Lucas
Libby Lucas is a Customer Experience Analyst at Safety National, where she has worked since 2019. She has over eight years of experience at the company and holds a BFA in Fine Arts and Art History from Southern Illinois University, Edwardsville.
Current Role as Customer Experience Analyst
Libby Lucas serves as a Valued Customer Experience Analyst at Safety National, a position she has held since 2019. In this role, she focuses on enhancing customer interactions and improving overall satisfaction. Her work involves analyzing customer feedback and implementing strategies to optimize the customer experience. She operates from the Greater St. Louis Area and contributes to the company's commitment to providing quality service.
Previous Positions at Safety National
Prior to her current role, Libby Lucas held several positions at Safety National. She worked as a Specialist - Assistant Underwriter from 2016 to 2019, where she supported underwriting processes. Before that, she served as a Standalone Excess Coordinator from 2013 to 2016, managing excess insurance policies. Additionally, she was a Policy Operations Assistant from 2011 to 2013, where she assisted with policy administration tasks. Her diverse experience at Safety National spans over eight years.
Educational Background in Fine Arts
Libby Lucas earned her Bachelor of Fine Arts (BFA) degree in Fine Arts and Art History from Southern Illinois University, Edwardsville. She attended the university from 2003 to 2008, completing her studies over a five-year period. This educational background has provided her with a strong foundation in artistic principles and critical analysis.