Mark Walls
About Mark Walls
Mark Walls serves as the Vice President of Client Engagement at Safety National, where he has worked since 2021. He has extensive experience in the workers' compensation sector, having held various leadership roles and founded a prominent online discussion group on LinkedIn.
Current Role at Safety National
Mark Walls serves as the Vice President of Client Engagement at Safety National, a position he has held since 2021. In this role, he focuses on enhancing client relationships and ensuring effective communication between the company and its clients. His responsibilities include overseeing the monitoring of emerging issues and legislation as part of the Government Affairs team. He is based in St. Louis, Missouri.
Previous Experience at Safety National
Prior to his current role, Walls worked at Safety National in various capacities. He served as Vice President of Claims from 1996 to 2013, where he managed claims operations for 17 years. Following this, he held the position of Vice President of Communications & Strategic Analysis from 2014 to 2021, contributing to strategic initiatives and communication efforts within the organization.
Professional Background in Workers' Compensation
Walls has extensive experience in the workers' compensation field. He worked at Marsh as the Senior Vice President - Workers' Compensation Market Research Leader for one year in 2013-2014. Additionally, he was a Claim Supervisor at May Department Stores from 1990 to 1996, gaining foundational knowledge in claims management.
Education and Academic Background
Mark Walls studied at Iowa State University, where he earned a Bachelor of Arts degree in Speech Communication from 1984 to 1988. This educational background has supported his career in communication and client engagement within the insurance and risk management sectors.
Thought Leadership and Industry Involvement
Walls is recognized for his thought leadership in risk management. He founded and manages the Work Comp Analysis Group on LinkedIn, the largest online discussion group focused on workers' compensation issues. He frequently speaks at industry conferences, including RIMS and the Workers' Compensation Institute, discussing topics such as risk management and civil unrest.