Steven Calcaterra
About Steven Calcaterra
Steven Calcaterra is a Lead Technical Support Engineer II at Safety National, where he has worked since 2009. He has a background in customer service from his previous role at Verizon Wireless and completed his education at St. Marys High School.
Work at Safety National
Steven Calcaterra has been employed at Safety National since 2009. He initially served as a PC Analyst for 15 years, where he focused on technical support and system management. In 2020, he advanced to the position of Lead Technical Support Engineer II. In this role, he oversees technical support operations and leads a team to ensure effective service delivery.
Previous Experience at Verizon Wireless
Before joining Safety National, Steven Calcaterra worked at Verizon Wireless from 2002 to 2008. He held the position of Customer Service Representative (CSR) for six years. In this role, he was responsible for assisting customers with inquiries and resolving issues related to telecommunications services.
Education Background
Steven Calcaterra completed his secondary education at St. Marys High School. This foundational education provided him with the skills necessary to pursue a career in technical support and customer service.