Abby Billings
About Abby Billings
Abby Billings serves as a Training Success Manager at SafetySkills, where she has worked since 2019. She has a strong background in customer service and management, with previous experience as a Store Manager at Starbucks and a Paycom Specialist at Paycom.
Work at SafetySkills
Abby Billings has been employed at SafetySkills since 2019, where she currently holds the position of Training Success Manager. In this role, she focuses on ensuring client satisfaction and the effective implementation of training programs. Her responsibilities include managing customer relationships and facilitating the onboarding process for new clients. Prior to her current position, she served as a Business Development Representative at SafetySkills for five years, contributing to the company's growth and client engagement strategies.
Previous Experience at Starbucks
Before joining SafetySkills, Abby Billings worked at Starbucks for twelve years, where she held the position of Store Manager. During her tenure, she developed strong leadership skills and gained extensive experience in retail management. Her role involved overseeing daily operations, managing staff, and ensuring high levels of customer service. This experience laid a foundation for her expertise in customer satisfaction and operational efficiency.
Experience at Paycom
Abby Billings worked at Paycom as a Paycom Specialist for one year from 2018 to 2019. In this position, she gained valuable insights into the software industry and customer service. Her role involved assisting clients with software solutions and ensuring they received the necessary support to maximize their use of the platform. This experience further enhanced her skills in customer management and software application.
Education and Expertise
Abby Billings graduated from the University of Central Oklahoma, where she earned a Bachelor of Science degree. Her studies, completed between 2009 and 2011, provided her with a solid educational foundation that supports her career in customer service and management. Her expertise includes retail management and time management, which are critical for enhancing customer satisfaction and operational success.