Walter S.
About Walter S.
Walter S. is a Manager of the Training Success Team at SafetySkills, where he has worked since 2018. He has extensive experience in customer service and support, having held various managerial roles at Pluralsight, Digital-Tutors, and The Hartford over a span of 15 years.
Work at SafetySkills
Walter S. has been employed at SafetySkills since 2018, where he serves as the Manager of the Training Success Team. In this role, he is responsible for overseeing training initiatives and ensuring the success of training programs. His leadership contributes to the development and implementation of effective training strategies that align with the company's objectives.
Previous Experience in Customer Service
Before joining SafetySkills, Walter S. held various positions in customer service management. He worked at Pluralsight from 2014 to 2017 as the Customer Service Lead Manager, Brand Evangelist, and Customer Specialist & Advocate. Prior to that, he was the Customer Support Lead at Digital-Tutors from 2011 to 2014. His career in customer service began at The Hartford, where he worked as a Customer Care Representative and in Escalation Management from 2003 to 2011.
Education and Expertise
Walter S. studied Business Administration and Management at the University of Central Oklahoma, where he earned a Bachelor of Business Administration. He also completed an Associate degree in Business Administration and Management at Oklahoma State University. His educational background provides a solid foundation for his roles in management and customer service.
Career Timeline
Walter S. has a diverse career spanning over 20 years in customer service and management. He began his career at The Hartford in 2003 and transitioned through various roles in customer support at Digital-Tutors and Pluralsight. Since 2018, he has focused on training success at SafetySkills, contributing to the company's growth and customer satisfaction.