林宗賢

Insurance Quality Assurance & Technical Support @ SafetyWing

About 林宗賢

Lin Zongxian works in insurance quality assurance and technical support at SafetyWing and has extensive experience in technical support and localization engineering. He holds a Ph.D. candidate status in Industrial Engineering and Management from National Chiao Tung University and has worked in various roles across Taiwan and Canada.

Work at SafetyWing

Currently, 林宗賢 holds the position of Insurance Quality Assurance & Technical Support at SafetyWing. He has been with the company since 2019, contributing to the organization for a total of five years. His role involves ensuring the quality of insurance services and providing technical support, which is critical for maintaining customer satisfaction and operational efficiency.

Current Roles on Upwork

林宗賢 is actively engaged in multiple roles on Upwork. Since 2018, he has worked as a Language Research and Localization Engineer and as a full-time freelancer. Additionally, he has been providing second-line technical support since 2019. His diverse skill set allows him to address various client needs effectively in a remote work environment.

Previous Experience

Before his current roles, 林宗賢 accumulated significant experience in the tech industry. He worked at TEL FSI as a Senior Asset Manager for eight years, spanning from 2004 to 2012, and again from 2012 to 2013. He also served as a Computer Lab Assistant at the University of Toronto from 2000 to 2003 and as an Engineer at 飛康國際網路科技股份有限公司 for seven months in 2003.

Education and Expertise

林宗賢's educational background includes a Ph.D. Candidate status in Industrial Engineering and Management from 國立交通大學, where he studied from 2009 to 2018. He also holds a Master of Engineering from 國立清華大學, completed between 2004 and 2007. Additionally, he earned an Honours Bachelor of Science in Computer Science with an Economics Major from the University of Toronto from 1999 to 2003.

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