Scott Joseph
About Scott Joseph
Scott Joseph is a Help Desk Manager at Saga Communications, where he has worked since 2011. He previously served as a Network Administrator at Clark Hill PLC from 2008 to 2011 and holds degrees in Management Information Systems and Criminal Justice.
Work at Saga Communications
Scott Joseph has been employed at Saga Communications as a Help Desk Manager since 2011. In this role, he oversees the help desk operations, ensuring effective support for users and managing technical issues. His responsibilities include coordinating support staff, implementing service improvements, and maintaining communication between technical teams and end-users.
Previous Experience at Clark Hill PLC
Before joining Saga Communications, Scott Joseph worked at Clark Hill PLC as a Network Administrator from 2008 to 2011. During his three years in this position, he was responsible for managing network systems, troubleshooting technical issues, and ensuring network security. This experience provided him with a solid foundation in IT infrastructure and support.
Education and Expertise
Scott Joseph studied at Southern New Hampshire University, where he earned a degree in Management Information Systems. Additionally, he attended the University of Phoenix, completing an Associate of Arts in Criminal Justice from 2008 to 2010. His educational background equips him with a blend of technical and analytical skills relevant to his roles in IT management.
Background in Criminal Justice
Scott Joseph's academic journey includes a focus on Criminal Justice, where he studied at the University of Phoenix. This background may contribute to his understanding of security protocols and compliance within the IT field, enhancing his capabilities in managing help desk operations.