Malquiel Owens
About Malquiel Owens
Malquiel Owens is a Remote Support Operator at SAGA ROBOTICS // THORVALD in Lincoln, England, with a background in customer service and a strong focus on computer science. He has studied various IT disciplines and is currently pursuing a Bachelor of Science in Computer Science at the University of Lincoln.
Work at Saga Robotics
Malquiel Owens has been employed as a Remote Support Operator at Saga Robotics since 2021. In this role, he is responsible for providing technical support and assistance to clients, ensuring smooth operations of robotic systems. His position is based in Lincoln, England, where he has utilized his skills in computer science and customer service to enhance user experiences with the company's technology.
Education and Expertise
Malquiel Owens studied at Ormiston Bushfield Academy, where he completed courses in Information Technology and achieved a Level 3 IT Cambridge Technical qualification from 2017 to 2019. He also studied Microsoft utilities and obtained the European Computer Driving License in 2017. Currently, he is pursuing a Bachelor of Science in Computer Science at the University of Lincoln, which he has been attending since 2019.
Background in Customer Service
Owens has two years of experience in customer service, having worked as a Customer Service Assistant at The Co-Operative Food from 2017 to 2019. This experience has equipped him with skills in managing busy environments and prioritizing customer needs, which are essential in his current role in remote support.
Previous Work Experience
Prior to his current role, Malquiel Owens worked briefly as a Network Administrator at ADP in 2018 for one month. This position provided him with foundational experience in network management, contributing to his overall expertise in the field of computer science.
Personal Interests in Computer Science
Malquiel Owens has a keen interest in expanding his knowledge in various areas of computer science, particularly in networking and robotics. He enjoys aligning his personal hobbies with his career pursuits, which includes hosting personal servers and creating websites tailored to specific briefs.