Jessica Worley
About Jessica Worley
Jessica Worley is an OSD Specialist at Saia Inc. in Albany, New York, with nearly two decades of experience in transportation, customer service, operations, and sales.
Work at Saia Inc.
Jessica Worley has been employed at Saia Inc. as an OSD Specialist since 2019. Based in Albany, New York, she has spent five years in this role. Her responsibilities include cultivating new business opportunities and maintaining existing accounts, particularly in the Hampton Roads/Tidewater area. This position allows her to leverage her extensive experience in customer service and operations to enhance client relations and drive business growth.
Career Background in Transportation
Jessica Worley began her career in the transportation industry in 2004. Over the first eight years, she handled various office functions, including customer service calls, OSD, dispatching, billing, and maintenance/parts issues. This diverse experience laid a strong foundation for her subsequent roles in the industry. In 2019, she briefly worked as a Terminal Clerk at Estes Express Lines in Glenmont, New York, before joining Saia Inc.
Education and Training
Jessica Worley attended Nottoway High School from 1999 to 2003, completing her studies over a four-year period. While specific details about further education are not provided, her high school education contributed to her foundational skills in communication and operations, which are essential in her current role.
Sales Experience and Transition
In 2011, Jessica transitioned to inside sales on a part-time basis while managing her office responsibilities. This shift in her career led to a promotion to outside sales as an Account Executive. Her ability to balance multiple roles and excel in sales demonstrates her adaptability and commitment to professional growth within the transportation sector.