Jim Leonard

Jim Leonard

Business Development Executive @ SAIA

About Jim Leonard

Jim Leonard is a Business Development Executive with over thirty years of experience in business-to-business outside sales, currently working at Saia Motor Freight in Cedar Rapids, Iowa. He emphasizes customer service, organizational skills, and leadership in his role, demonstrating strong initiative in customer follow-up and issue resolution.

Work at SAIA

Jim Leonard has served as a Business Development Executive at Saia Motor Freight since 2009. Based in the Cedar Rapids, Iowa Area, he has dedicated 15 years to enhancing customer service and organizational efficiency within the company. His role involves utilizing strong business judgment and time management skills to align with both company and customer expectations. Leonard's leadership capabilities are crucial for developing and executing organizational goals, while his ability to manage multiple tasks ensures effective handling of customer issues and business reporting.

Previous Experience at Yellow Transportation

Before joining Saia Motor Freight, Jim Leonard worked as an Account Manager at Yellow Transportation from 2002 to 2009. During his seven years in Davenport, Iowa, he focused on building client relationships and managing accounts effectively. This role contributed to his extensive experience in business-to-business outside sales, further enhancing his skills in customer service and organizational management.

Education and Expertise

Jim Leonard earned a Bachelor of Business Administration (B.B.A.) from the University of Iowa, completing his studies from 1989 to 1992. His educational background laid the foundation for his extensive career in business development and sales. With over thirty years of experience, he possesses significant expertise in customer service, organizational skills, and conflict resolution, making him a valuable asset in the business development sector.

Skills and Competencies

Leonard is recognized for his strong focus on customer service and exceptional problem-solving abilities. His organizational skills are complemented by a proactive approach to customer follow-up and issue resolution. He demonstrates the capacity to work independently with minimal supervision while contributing to team success. His extensive management and sales training further enhance his capabilities in navigating complex business environments.

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