Kelly Smith

Kelly Smith

Account Manager @ SAIA

About Kelly Smith

Kelly Smith is an experienced Account Manager with a strong background in supply chain management across various industries. She has held multiple roles in logistics and client relations, demonstrating analytical problem-solving skills and a commitment to client relationship building.

Work at Saia Inc.

Kelly Smith has been employed at Saia Inc. as an Account Manager since 2021. In this role, she is responsible for managing client accounts and ensuring customer satisfaction. Her position requires a strong understanding of supply chain management, which she applies to meet the needs of her clients. Smith operates with a sense of urgency and integrity, which contributes to her effectiveness in this role.

Previous Experience in Logistics and Account Management

Prior to her current role at Saia Inc., Kelly Smith held various positions in the logistics and account management sectors. She worked as an Account Executive at R+L Carriers from 2016 to 2017 and served as an Account Manager at A. Duie Pyle, Inc. from 2017 to 2021. Additionally, she was involved in business development at The Kane Company from 2015 to 2016 and spent 24 years at TBB Global Logistics as a Client Experience Manager.

Education and Expertise

Kelly Smith studied at Towson University, where she earned a Bachelor of Science degree in Mass Communications from 1985 to 1989. She also attended Bel Air High School from 1980 to 1985. Her educational background, combined with her extensive experience in supply chain management across various industries, equips her with the knowledge necessary for her professional roles.

Core Competencies and Skills

Kelly Smith possesses practical knowledge of supply chain management, particularly in the Pharmaceuticals, HVAC, and Public Utilities sectors. She demonstrates strong analytical skills in problem-solving and has a core competency in building effective and long-term client relationships. Additionally, she shows flexibility and adaptability in managing multiple tasks simultaneously.

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