Lainey Haynes
About Lainey Haynes
Lainey Haynes is a Workers Compensation Representative at Saia Inc., where she manages claims across 17 states and coordinates the Return to Work program. With a background in various roles within human resources and community services, she emphasizes a holistic approach to recovery in the workers' compensation field.
Work at Saia
Lainey Haynes currently serves as a Workers Compensation Representative at Saia Inc., a position she has held since 2022. In this role, she coordinates the Return to Work program, facilitating both modified and full duty returns based on medical evaluations. Haynes manages workers' compensation claims across 17 state jurisdictions, acting as the primary contact for Saia's Western US terminals. She collaborates with various internal teams, including safety managers and human resources, to ensure compliance and effective management of claims.
Previous Experience
Prior to her current role at Saia, Lainey Haynes worked at several organizations in various capacities. She was a Licensed Account Manager at Toups Insurance for nine months in 2021-2022. Before that, she served as a Community Impact Programs Coordinator/Family Service Worker at United Way of Acadiana in 2010. Additionally, she held positions as an HR Assistant at Doerle Food Services, LLC, and as an Administrative Assistant III at Forum Energy Technologies from 2011 to 2016. Haynes also worked as a Licensed Property & Casualty CSR at DJW Insurance Agency, Inc. from 2016 to 2021.
Education and Expertise
Lainey Haynes earned her Bachelor’s degree in Sociology from the University of Louisiana at Lafayette, where she studied from 2005 to 2009. She completed her secondary education at Saint Martinville Senior High from 2001 to 2005. Her educational background supports her expertise in managing workers' compensation claims and understanding the biopsychosocial model of recovery, which emphasizes holistic approaches in the recovery process.
Professional Skills
In her role, Lainey Haynes utilizes various systems for data management, including HRIS (Workday) and RMIS (Riskonnect), to maintain accurate records of employee injury claims. She ensures statutory compliance and holds third-party administrators accountable for adherence to client instructions. Haynes actively participates in monthly claim update meetings and claim reviews, contributing to the effective management of workers' compensation cases.
Industry Involvement
Lainey Haynes is an active member of the Alliance of Women in Workers' Compensation. Through this involvement, she contributes to initiatives that advance the interests of women in the workers' compensation field. Her advocacy for a biopsychosocial model of recovery reflects her commitment to promoting comprehensive recovery processes within the industry.