Paola Figueroa
About Paola Figueroa
Paola Figueroa is a Bilingual Proactive Notification Representative currently employed at Saia Inc. in Nampa, Idaho, with a diverse work history that includes roles at Macy's, Safeway, Molina Healthcare, and Hewlett-Packard.
Current Role at Saia Inc.
Paola Figueroa serves as a Bilingual Proactive Notification Representative at Saia Inc. since 2016. In this role, she utilizes her bilingual skills to enhance communication and customer service. Her responsibilities include managing proactive notifications and ensuring effective communication with clients. The position highlights her commitment to customer satisfaction and her ability to work in a fast-paced environment.
Previous Experience in Customer Service
Prior to her current role, Paola Figueroa gained extensive experience in customer service. She worked at Hewlett-Packard as a Customer Solution Service Representative and Lead from 2008 to 2015. In this capacity, she developed skills in problem-solving and customer engagement. Additionally, she held a position as an Associate Representative in Provider Services at Molina Healthcare from 2015 to 2016, where she further honed her customer service abilities.
Retail Experience at Macy's
Paola Figueroa worked as a Sales Associate at Macy's from 2007 to 2008 in the Boise, Idaho area. During her time there, she engaged with customers to provide assistance and promote sales. This role contributed to her understanding of retail operations and customer interaction.
Floral Department Management at Safeway
Before her retail experience at Macy's, Paola Figueroa was the Floral Department Manager at Safeway from 2005 to 2007 in Los Angeles, California. In this role, she managed the floral department, overseeing inventory and customer service. This position allowed her to develop management skills and gain experience in a specialized retail environment.
Educational Background
Paola Figueroa studied at East Los Angeles College from 2002 to 2003. This educational experience provided her with foundational knowledge and skills that have contributed to her professional development in various roles throughout her career.